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Re: Unbuddied issue workflow (was: [jira] [Closed] (SVN-4681) "svn pget svn:externals -r <rev> . -R" dramatically slow)

From: Johan Corveleyn <jcorvel_at_gmail.com>
Date: Thu, 18 May 2017 09:59:55 +0200

On Wed, May 17, 2017 at 10:56 AM, Daniel Shahaf <d.s_at_daniel.shahaf.name> wrote:
> Stefan Sperling wrote on Tue, May 16, 2017 at 17:59:28 +0200:
>> On Tue, May 16, 2017 at 03:49:32PM +0000, Daniel Shahaf wrote:
>> > We could probably change the "File an issue" jira workflow to prevent
>> > people from filing unbuddied issues, and instead, having jira tell them
>> > to email users@. I'm thinking of interjecting something into the
>> > "Create issue" jira flow.
>> Yes please! Is that easy to do?
> I don't know. Does anybody volunteer to look into this? (By reading
> jira docs or asking Ivan or asking infra.)

I have a bit of experience with JIRA from work, but not that much in
the area of customizing these interactions ... Depends heavily on how
infra sets things up too of course.
Anyway, I'll try to have a look (but if nothing moves in the next
couple of days, other hands would certainly be welcome).

Also, for newcomers it's hard to find our JIRA, coming from our own
website. The page http://subversion.apache.org/reporting-issues.html
doesn't even mention JIRA (the search links all correctly query JIRA,
but it's kind of hidden). There should at least be a link there to
simply go to JIRA to create new issues (it should probably mention
that you'll need to create an account if you don't have one already).
Right now there is no "create new issue" link, you have to click on
one of the search links, and go from there through the JIRA UI. The
"Reporting issues" page is mainly focused on deterring ... enforcing
our buddy guidelines etc ... but it's not very welcoming.

Received on 2017-05-18 10:01:33 CEST

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