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Subversion commercial support (was Re: Subversion advocacy)

From: Mike Mason <mgm_at_thoughtworks.net>
Date: 2004-01-12 22:46:39 CET

kfogel@collab.net wrote:

>Mike Mason <mgm@thoughtworks.net> writes:
>>I've been making some noises about how great I think Subversion is,
>>but now I'm actually trying to convince some decision makers that we
>>should use it for Real Projects(tm). So far I've waxed lyrical about
>>the technical advantages of Subversion (atomic commit, efficient use
>>of network being the main ones for distributed projects), but have to
>>convince people that it's as good as a commercial product where you
>>can scream at the vendor.
>There are so many assumptions in that last sentence, I hardly know
>where to start :-). But you probably know that already.

Yes, well, whilst the wonderful people I work for (ThoughtWorks -- we're
hiring!) are very very happy with Open Source, some of our clients take
a bit of convincing. Usual kinds of things apply -- a lot of people have
seen the light, a lot of people do very well with OSS, some people get
burned. Big companies move slowly, have policies about things, and
"look, it works better than this stuff we're *paying* for" doesn't carry
much weight sometimes. But you probably know that too ;-)

>Have you considered posting here seeking a commercial Subversion
>support contract? (I think it would also be appropriate to post to
>dev@ about that. If such posts get too numerous, we can eventually
>create a separate list, but I don't think it's a problem right now.)

Great idea -- anyone offering or planning to offer commercial Subversion
support that I can get in the UK?

>> - support. CollabNet are funding some of the development, will they
>>be offering support? Anyone else?
>I'm pretty sure CollabNet only does Subversion support as part of a
>larger contract involving our SourceCast software suite; but I'll pass
>your message on to make sure.

Thanks, I appreciate it. I should reiterate that I'm making an adoption
case for Subversion, I'm not in a position to say anything binding about
support contracts.


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Received on Mon Jan 12 22:47:11 2004

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