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Manual uninstall 32 bit

From: Andrew Bolling <Andrew.Bolling_at_amdocs.com>
Date: Wed, 20 Jun 2012 17:08:19 +0000

Hello,
First of all love your work on this SVA Client app.

I have a strange issue.
I had the 32 bit version of the Tortoise client installed - latest version I think. All was working perfectly.

My PC was migrated from Windows XP to Windows 7 64 Bit.

Tortoise was not working. Ok I'll download the 64 bit version and install that one over the prior 32 bit version.
Well now the 64 bit installer says it can't install if the 32 bit version is installed.
When I try to uninstall the 32 bit version it says I cannot because I need to run the 64 bit version to uninstall.

I'm kinda stuck in a bit of a Chicken and the Egg deal here.

So I was trying to see if there is a way to run the 32bit uninstaller in Windows 7 32 bit compatibility mode in order to get it to uninstall or maybe get the 64 bit version to force install?
Thoughts?

________________________________
Andrew Bolling<mailto:Andrew.Bolling_at_amdocs.com?subject=Email:>
Release Engineering / Configuration Control - Group Leader

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Received on 2012-06-20 19:14:44 CEST

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