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Re: Bug upgrading to 1.7.4 with MS Lync running.

From: Josh Reynolds <josh.reynolds_at_eku.edu>
Date: Sat, 21 Jan 2012 23:39:59 -0500

On 1/20/2012 7:50 AM, Albertsen, Ketil wrote:
>
> Windows 7, 64 bits, fully updated.
>
> 64 bits TortoiseSVN, updating from 1.7.2 to 1.7.4
>
> Running update as member of administrator group, full privileges.
>
> Running update across a remote desktop.
>
> MS Lync version 4.0.7577.314
>
> SVN strongly urged me to update to 1.7.4, and I caved in to the
> pressure... J
>
> After installing new files, the installation job presents a list of
> applications that need to be restarted (as an alternative to do a full
> system restart). The last entry on the list is Lync, after the Windows
> Explorer (i.e. desktop).
>
> Lync is hard to stop -- it restarts immediately, it won't die. The
> installation job are waiting for it to die; it won't. So the
> installation hangs, Lync being the only program running.
>
> The big problem is that everything else, including the Windows
> Explorer, is already down, so I have no access to any start button /
> restart option, and cannot restart my machine without pysical access
> to the Restart button (or power off/on). Ctrl-Alt-Del bring up the
> Task manager on my local machine, not the remote one. The old trick of
> starting a remote task manager from the run command (edit field in the
> Start Menu) is not available when Windows Explorer is dead.
>
> Fortunately, I managed to get hold of a colleague (through Lync(!))
> who had not yet left the office for the weekend. Three hours later,
> and my machine would have been unavailable for the entire weekend.
> That is unacceptable.
>
> I never tried to update from at remote desktop before, the problem may
> or may not be related to that.
>
> The problem may be unrelated to 1.7.4; at earlier updates I may have
> requested a full restart (don't remember).
>

If you're connecting to the remote machine via RDP you can use
ctrl-alt-end to bring up the task manager. There's also an option to
open it if you right click on the task bar.

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Received on 2012-01-22 05:40:07 CET

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