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Re: Bug: Exception when updating a directory.

From: Simon Large <simon.tortoisesvn_at_gmail.com>
Date: Thu, 8 Dec 2011 13:11:25 +0000

On 8 December 2011 12:51, Will Morgan <avengex_at_gmail.com> wrote:
> On 07/12/2011 6:43 PM, Stefan Küng wrote:
>> On 07.12.2011 19:41, Will Morgan wrote:
>>> ---------------------------
>>> Subversion Exception!
>>> ---------------------------
>>> Subversion encountered a serious problem.
>>> Please take the time to report this on the Subversion mailing list
>>> with as much information as possible about what
>>> you were trying to do.
>>> But please first search the mailing list archives for the error message
>>> to avoid reporting the same problem repeatedly.
>>> You can find the mailing list archives at
>>> http://subversion.apache.org/mailing-lists.html
>> read the last sentence.
>>
>> ------------------------------------------------------
>> http://tortoisesvn.tigris.org/ds/viewMessage.do?dsForumId=4061&dsMessageId=2891361
>>
>> To unsubscribe from this discussion, e-mail: [users-unsubscribe_at_tortoisesvn.tigris.org].
>
> Oh sorry, it's not exactly the most user friendly error message when it
> comes to asking how to report bugs.

What did you expect it to say? If you have a suggestion then please
share it, but it looks like plain English to me.

> How many hoops do you want bug reporters to jump through? I already
> bothered to follow the convoluted process of signing up for a mailing
> list to report bugs rather than use a better system, or even worse,
> bitch about it on Twitter. ;-)

What is the better system? Admittedly the tigris.org mailing lists are
not the easiest, but without the signup we would get 90% spam and 10%
genuine mail. And even then we have had spammers sign up so they can
try to sell their wares here.

The message asked you to report the problem on the subversion mailing
list because the problem is internal to the subversion library. You
can't blame us that you reported it here instead.

Simon

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Received on 2011-12-08 14:11:36 CET

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