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Re: Issue 56 in tortoisesvn: "Merge from trunc" in TortoiseSVN explorer contextmenu

From: Simon Large <simon.tortoisesvn_at_gmail.com>
Date: Mon, 6 Dec 2010 10:17:16 +0000

On 5 December 2010 19:29, <tortoisesvn_at_googlecode.com> wrote:
> Comment #7 on issue 56 by atle.smelvaer: "Merge from trunc" in TortoiseSVN
> explorer contextmenu
> http://code.google.com/p/tortoisesvn/issues/detail?id=56
>
> To simon: What was asked for cannot be done, look at the feature request
> and you will see what I ask for. If you know of a secret to get this,
> please share.
>
> To whoever is behind tortoisesvn_at_gmail.com:
> Who are you, and is it you who polutes with this bad attitude around here?
>
> Some points to be shared.
>
> 1. The text on the issue page have ben changed after I posted. The part on
> the top was regardig bugs, not features.

There is a very clear instruction at the top of the issue tracker - do
not create new issues without permission from the developers. If you
don't believe me look at the very first entry on that issue. I
received this by email at the time you wrote it as part of the new
issue entry:
------------------------
New issue 56 by atle.smelvaer: "Merge from trunc" in TortoiseSVN
explorer contextmenu
http://code.google.com/p/tortoisesvn/issues/detail?id=56

Updating a branch with trunc changes could be just as simple as updating
your current branch.

<snip>

Note: Please do not create new issues without permission from one of
the developers. First report your problem on the mailing list:
http://tortoisesvn.net/community
Issues that are not discussed first on the mailing list will be closed
without further notice!"
------------------------

Yes, I did change the text afterwards because I evidently it was not
clear enough as it stood.

> 2. Trying to post a feature has a lot of steps. First you go through the
> tortoise site, then to the old issue tracker, then to the new, then you
> have to register on the mailing list and hope for response there. Most
> people with ideas on new features would just give up there and never share
> their ideas with you.

Going to the old issue tracker is an error. That should now point to
the new one on google code. The mailing list is the way we want people
to go to discuss new features, and if you can suggest improvements to
the site navigation then please suggest them. Note that the
TortoiseSVN.net site has been revamped just this weekend.

> 3. There is a reason why feature requests have votes, and I really do
> believe that you create a lot of extra work with the current way things are
> handled.
>
> The normal way to do issue handling is to have an *open* issue page where
> people share and vote, and you just filter out what you want to do and use
> it as a information database. Maybe you could learn something from how
> googlemaps use this, or do they use it wrong?

The voting feature is implemented by google, not by us, and there is
no way to hide it. We have been working on this project for many years
and we do know what works and what doesn't in this particular project.
It may work for googlemaps, but it doesn't work that way here. The
subversion project also has votes in its issue tracker, but AFAIK they
are not used. Developers discuss things on the mailing list and if a
vote is required (which is rarely) then it happens on the mailing
list.

Using the issue tracker comments to hold a discussion does not work
here because very few people subscribe to it as a feed, and so proper
community discussion is not possible. That is why we ask you to use
the mailing list.

> To the real point:
> My intension of giving these feature requests was to share some ideas to
> make it simpler for everyone using svn, nothing else.
>
> My impression from this was to just stay away. Trying to give any
> information back will only give moody feedback from someone who has a hate
> relation to anyone new posting anything here. I'm not sure why you have it
> this way, but I don't think that this is constructive or good for the
> community.
>
> Could you guys share a good reason to why I did deserve such a response? Is
> this how you would behave out in the real world, face to face with someone?
> Is this the impression you want to give to people?

There is a very clear instruction at the top of the issue tracker - do
not create new issues without permission from the developers - which
you chose to ignore. We do want to receive feedback, but through the
public mailing lists not in the issue tracker. You are welcome to
participate in the community, but please do not start out by telling
us that our rules are all wrong and that you are going to ignore them
and do things differently.

Simon

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Received on 2010-12-06 11:17:23 CET

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