On 8/21/07, David Hostetler <negativesum@gmail.com> wrote:
> Stefan Küng wrote:
> >> TSVNCache. It brings my system to a complete grinding halt.
> >
> > So I assume you wrote this mail from a different computer since you
> > can't use the one which is in a 'complete grinding halt' ?
>
> As a matter of fact I did. Not that it's relevant. Do you think I'm
> overstating the problem?
Unfortunately, many people *do* overstate problems when making their
initial report, and it's important to separate true "system frozen"
issues from the hyperbole.
> Would you prefer that users who experience issues with your product
> merely shrug their shoulders and uninstall it?
Not sure where you got that impression from. He's just trying to
collect hard data on the situation.
> It's been my experience that demonstrating a willingness to discuss a
> problem collaboratively with a developer usually merits a warmer reception.
I don't see where Stefan hasn't been doing this. What it boils down to
is that there's probably something peculiar about your setup or your
working copies which other people don't have. I haven't seen much data
provided by you in this thread, just "it's happening to me too, what's
the solution?"
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Received on Tue Aug 21 22:27:44 2007