On 16.09.2010 17:01, Thomas Hruska wrote:
> On 9/16/2010 3:24 AM, Lübbe Onken wrote:
>> Stefan wrote:
>>
>> 2010/9/15 Stefan Küng<tortoisesvn_at_gmail.com>
>>
>>> Hi,
>>>
>>> Yesterday, I received an email from PayPal with the subject "PayPal
>>> appeal denied".
>>
>>
>> Crazy,
>> I have absolutely no idea what to do there. Contacting Heise sounds good to
>> me. They have a lot of experience in dealing with things like these. And I'm
>> pretty sure Paypal doesn't like to be featured in the monthly "Attention
>> Customer" article :)
>>
>> Cheers
>> - Lübbe
>
> I've heard about these sort of stories before involving locked accounts
> - in these cases, PayPal appears to makes arbitrary decisions without
> rhyme or reason (similar to Apple, Inc).
>
> If you don't have non-profit status in the U.S. and were bypassing the
> fees for donations - I seem to recall that was an option in the account
> settings - then PayPal was probably in their right to deactivate the
> account. That is, just because SourceForge has non-profit status does
> not mean they can impart that status to other people or projects.
Actually, Sourceforge and PayPal made a big announcement about this when
they started the project donations. And PayPal even advertised the use
for exactly this.
If they want to change that, they have to first adjust their TOS and
*then* they can start screwing with people, but not before.
> However, if you want to determine that for certain, you'll need a
> lawyer. If you set the non-profit status on your account, I would try
> to make restitution by offering to pay the fees they are owed, with
> reasonable interest, to change the account status and reopen the account.
>
> If you want the public eye on this or simply can't get PayPal to
> communicate with you, you could try getting your story onto
> Consumerist.com. If your story gets on there:
>
> A) It typically results in public embarrassment and humiliation for the
> company in question - PayPal in this case.
PayPal has to be used to that by now, I don't think they would care that
much :)
> B) Stories on Consumerist almost always get resolved favorably ASAP by
> whatever company is being humiliated. Usually because Consumerist
> suddenly appears in the top 10 search results for that business on
> Google - Consumerist has serious Google power.
>
>
> TSVN is a big open source project. Everyone in software development has
> heard of this project and likely uses it. There are probably some
> PayPal developers here who use it and likely know who to contact within
> the company to resolve this issue - therefore, another possible option
> is to hold the next version hostage until PayPal fixes this issue
> amicably. That really should be a last-resort "solution" though.
If PayPal devs use TSVN, I have an idea on how to strike back:
* find out all domain names that are registered for them
* add a little code to TSVN which would pop up a dialog with some nasty
text and refuse to connect to those domains
:)
Stefan
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Received on 2010-09-16 17:56:45 CEST