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[TSVN] To all the FAQ writers

From: Lübbe Onken <l.onken_at_rac.de>
Date: 2005-03-08 11:56:39 CET

Hi Folks,

Just FYI: When you write an FAQ article, there's no need to repeat bigger
parts of title or content in the keywords. The fulltext search uses MySQL's
builtin fulltext search on title, content and keywords. This search function
is by default limited to strings longer than (longer equal?) four characters
because it shouldn't catch 'he, she, it, my, you, the' but typically doesn't
catch 'SSH, SSL, 404, ...' as well.
So I rewrote the phpMyFAQ search function that it runs an additional search
on the keywords if the default search doesn't yield a result. The keyword
search isn't limited to strings >= 4 characters and finds 'SSH, 404, ...'
What does that tell a FAQ writer?
In your keywords you should put:
- short (three letter) terms like 'SSH, 404', which aren't found by the
default search.
- variations of words people would search for, which don't appear in content
or title. Like 'repo' if the tite contains 'repository browser'
You shouldn't repeat the FAQ title or content.

The FAQ admin section doesn't have the 'short keyword search', only the user
section. Sorry, my lazyness...

I went through the apache error messages that I found and reduced them to
read: 'Error: "404 - not found"' without all the explanatory text around it,
to make the error number stand out better. A nice example is:

Before:
I consistently get the error: REPORT request failed on
'/repos/tortoisesvn/!svn/vcc/default' REPORT of
'/repos/tortoisesvn/!svn/vcc/default': 400 Bad Request
(http://svn.collab.net), ...

After:
Error: "REPORT request failed on '...' REPORT of '...': 400 Bad Request
(http://...)"

You can find it by searching for 'vcc, 400, report, request'

A really bad example that needs fixing is:
<http://tortoisesvn.berlios.de/faq/index.php?action=artikel&cat=1&id=101&art
lang=en&highlight=request>

Cheers
- Lübbe

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Received on Tue Mar 8 11:57:29 2005

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