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Reverting Issuezilla policy from 'UNCONFIRMED/NEW' to '---/unscheduled'

From: Max Bowsher <maxb1_at_ukf.net>
Date: 2005-12-01 23:52:35 CET

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A while ago, we switched from indicating 'untriaged issue' with
target_milestone = '---', to status = UNCONFIRMED.

This seemed like a good idea at the time, but unfortunately, CEE's
current permissions setup really isn't friendly to this scheme.

The problems:
* Having the Observer role allows people to skip right past the
UNCONFIRMED status during initial issue submission.

* Having the Observer role allows people to change issues from
UNCONFIRMED -> NEW, via a radio button marked "Confirm issue" - to those
not already familiar with Bugzilla, it sounds like they _ought_ to do that.

* Once an issue has been confirmed, there's no way to unconfirm it, if
the confirmation was done erroneously.

Therefore, it's time to go back to the old scheme:

Issues are initially created with target_milestone = '---'. It is _not_
possible to override this during initial issue submission.
This value indicates 'untriaged'. It is set to something else
('unscheduled', if nothing is more appropriate, once triage is done).

Observers are capable of changing the target_milestone, but the UI isn't
such that it leads them to do it. For the very rare case when it is
changed inappropriately, it will be noticed on the issues@ list, and can
easily be undone.

Max.
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Received on Fri Dec 2 00:08:54 2005

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